Privacy Policy

Last updated: February 2026

1. Introduction

CleaningIn ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cleaningin.co.uk.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Contact cleaning service providers through our site
  • Sign up for our newsletter or communications
  • Contact us via email or contact forms
  • Participate in surveys or promotions

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • Log data (IP address, browser type, pages visited)
  • Device information (device type, operating system)
  • Usage data (time spent on pages, clicks, navigation paths)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our directory service
  • Connect you with cleaning service providers
  • Improve and optimize our website
  • Communicate with you about services and updates
  • Analyze usage patterns and trends
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Third-Party Services

We use third-party services that may collect information about you:

  • Google Analytics: For website analytics and performance monitoring
  • Geoapify: For location-based business listings
  • Pexels: For imagery (does not collect user data)
  • Cloudflare: For hosting and content delivery

These third parties have their own privacy policies. We encourage you to review their policies when you interact with their services.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more information about cookies, please see our Cookie Policy.

6. Data Sharing and Disclosure

We may share your information in the following situations:

  • With Cleaning Providers: When you request quotes or contact providers through our site
  • Service Providers: With third-party vendors who perform services on our behalf
  • Legal Requirements: If required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights (UK GDPR)

Under UK data protection law, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing of your personal data
  • Rights Related to Automated Decision Making: Not be subject to automated decisions

To exercise any of these rights, please contact us at hello@cleaningin.co.uk.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

10. Children's Privacy

Our service is not directed to children under 13 (or 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: